In order to achieve the standardized documentation protocol throughout NUMS Directorates, Quality Assurance Directorate conducted an orientation session on the subject on June 26, 2019. The purpose of the session was to orient NUMS staff that are or will be involved in development and maintenance documents and records at their respective directorates. The session was attended by 30 duly nominated Quality Coordinators (QCs) from each NUMS Directorate.

Director Quality Assurance, Air Cdre Muhammad Ismail, SI (M), Retd, was the resource person for the session who deliberated upon ISO 9001:2015 standard requirement for documentation and record, purpose of the policy, protocol for developing and controlling NUMS documented information and traceability mechanism that every directorate must know and follow to achieve the uniformity throughout the university.

The participants actively brought their queries on the table where resource person quoted many examples from his practical experience of various national and international academic institutions to answer them. The trainer emphasized that as per ISO 9001:2015 standard each and every activity at NUMS should be according to the set policy / guidelines and it should be reflected in practice as well. In addition, all directorates need to collaborate in development, review and approval of all NUMS documentation.


NUMS and its Quality Assurance Directorate invest in networking and coordinating with other Universities and academic institutions both at national and international level to learn and share best practices in order to enhance quality.

The current Director Quality Assurance, Air Cdre (Retd) Muhammad Ismail SI(M), joined NUMS with ten years of experience in quality assurance. He has also been associated with prestigious institutions including National University of Sciences and Technology (NUST) and Higher Education Commission (HEC).

NUMS Director Quality Assurance was invited by Director QEC of Riphah International University (RIU), Brig Saleem Ahmed Khan to speak on HEC’s quality policies to an audience comprising of Deans/Directors, PhD/MPhil/MS faculty members and program coordinators of all the faculties/departments of RIU.

The session was held at Sana Hall (Al Mizan Campus) of RIU on Monday 18th June, 2019 from 10:30 AM to 01:30 PM.  The objective of this activity was to re-emphasize on the HEC policy letters and better understand their contents. Around 90 participants hailing from various cities; Islamabad, Lahore, Faisalabad attended the interactive session with numerous questions and queries related to their own or general scenarios. The Resource Person's clarifications, coupled with real-life examples made the session interesting and educative. The feedback of the participants regarding the activity was very positive. 

Certificates were distributed among participants and a university shield was presented to the speaker by the Executive Director RIU as a memento.  The Executive Director not only acknowledged the usefulness of the interactive session but also declared his lifelong commitment to quality assurance and promoting such healthy collaborative efforts of QECs of RIU and NUMS for continual improvement in the quality of higher education.


Self-assessment of programs is an exercise conducted by an institution / department itself to assess whether its programs meet their educational objectives and outcomes with the purpose to improve quality of programs and enhance students’ learning. Self-Assessment Report/s (SAR) make the basis of all future Program Reviews / Audits by Higher Education Commission for the validation of university’s currently running approved programs.

In this regard, NUMS Dte of QA/QEC Initiated process for writing SAR-I, 2018, on Dec 12, 2017 for all NUMS academic programs. Orientation sessions were conducted to educate the NUMS Program runners on the SAR Writing Process as per HEC’s requirements through hands-on workshops and Seminars during 2017-2018. The Program Teams were constituted by the respective departments and Assessment Teams were formed through Academic Directorate as per the instructions of Pro VC NUMS. Assessment Team (AT) and Program Teams Meetings were conducted by QEC on Aug 08, 2018.

It may be highlighted that while a Program Team prepares the SAR, the AT carries out rubric evaluation of the SAR, conducts assessment, submits a report and presents its findings in an exit meeting to Head of Department/Program (HoD), Head of QEC, PT and Faculty.

After successful completion of First SAR I-2018 (in Jan 01, 2019), Executive Summary of the Assessment Reports was presented to the worthy Vice Chancellor NUMS for approval. Follow up of the implementation plan by QEC is in progress. It is reported that consequent to completion of SAR-I, many changes in Curricula were made by the NUMS Academic Directorate and a full revision led to improved revised curricula for undergraduate and postgraduate programs.

After completion of Second Semester, the process of SAR-II, 2018, for 21 programs was initiated. In order to reduce extensive paperwork and smooth generation of reports on semester basis, QA/QEC Dte teamed up with Registrar Office, Academics Dte and Digital Technologies Dte to automate the whole process of report writing. In this regard online “SAR Portal” has been designed wherein all the assessment criteria, standards and proformae have been uploaded to be filled by the respective programs/departments. As the process of making SAR requires the involvement of both Faculty and Students so different links and passwords have been created for logging in online portal. The report was required to be filled by the Program Team Coordinator while faculty and students were supposed to fill their respective online feedback proformae.

The whole process of generating the online report required a lot of hard work by, QEC, DT and Academic Directorates. It became possible with the continuous coordination and cooperation of all the concerned directorates. After the online portal had become functional the next objective was to educate the HoDs, faculty and students of respective programs/departments for filling of online data and feedback proformae. In this regard QEC NUMS nominated Quality Facilitators from its directorate and allotted them different programs for the facilitation of respective staff members for successful completion of SAR II.

Quality Facilitators visited their respective program team members and conducted detailed orientation sessions for completion of SAR. Though it was a highly demanding task for Quality Facilitators but with the continuous support QEC senior management they were able to successfully complete the second cycle of SAR writing for NUMS academic programs.

Soon MBBS and BDS programs being run in Constituent and Affiliated Colleges on annual basis will evaluated based on their course modalities.


Quality Assurance Agency of Higher Education Commission (HEC) is mandated to strengthen the Quality Assurance System in Higher Education Institutions HEIs through Internal Quality Assurance (IQA) Mechanism which tends to gear more towards continuous improvement whereas External Quality Assurance (EQA) Mechanism being the catalyst for IQA in HEIs for setting up the systems which focuses more on accountability and encourages the compliance response which is certainly viewed in the context of academic and administrative burdens.

In this regard, a two-day activity was organized for the Heads of QECs on May 2nd - 3rd, 2019 at Radisson Hotel, Islamabad. The aim of this gathering was to gear up Higher Education Institutions to demonstrate excellence in teaching, learning and research. The QAA of HEC had divided all QECs in 10 groups and two-day activity was performed for each group where all the Director QECs of Higher Education Institutions (HEIs) across 198 universities were invited to share a focused presentation of 15 minutes’ duration, as per the HEC defined template.

Acting Director QA, Brig. Syed Azhar Ul Hassan (Retd) & Dr. Erum Monis, Assistant Director QA represented NUMS in the gathering and presented the QEC NUMS’ Yearly Progress.

A consultative meeting with the Heads of QECs was conducted on day one. NUMS’ representatives through a presentation showcased NUMS portfolio and the progress made by its QEC in a short span of two years of its establishment against Institutional Performance Evaluation (IPE), Program Self-Assessment, Accreditation, Progress of Ph.D. and MS/ M.Phil. & Equivalent Program Review, Functioning of QEC Secretariat, Implementation of HEC (QA) Polices and Criteria.

Issues faced by university in Implementation of revised criteria by HEC and help required from the regulatory body were included in the agenda.

On the Second day, trainees were apprised on revised template of Yearly Progress Report (YPR) along with database of universities. 

Certificates were distributed among participants. It was a great learning experience to be part of such an informative forum that provided a platform where all Quality Enhancement Cells were given an opportunity to share their ideas for better implementation of policies, sharing best practices and network with QECs of other universities across the country.


“2nd International Conference on Quality Assurance in Higher Education”, was organized by the effort of Pakistan Network for Quality Assurance in Higher Education (PNQAHE) with the collaboration of Khyber Medical University, Peshawar and University of Education, Lahore on 23-25, April 2019 in Lahore.

NUMS being for the Nation, demonstrates its commitment to quality and hence, it encourages and empowers its quality personnel to learn from best practices across the country and internationally.  Dr. Erum Monis, Assistant Director and Ms. Hina Riaz, Coordinator Quality Enhancement Cell represented NUMS at the conference.

NUMS representatives attended pre conference workshops on April 23, 2019 by the International Speakers- Embedding a quality culture in a university: a management perspective; The Role of Performance Evaluation Systems within the Quality Assurance Framework: Challenges and Opportunities;  Strategic Planning for your Organization; Establishing and Maintaining a Culture of Quality; Constructive Alignment of Teaching, Learning, and Assessment to the Intended Level of Course and Program Learning Outcomes, KPIs and Benchmarking – Improving HEI’s Performance by the Speakers Kethamonie Naidoo Director Accreditation Council on Higher Education (CHE), South Africa, Donald Staub Assistant Professor Department of Business and Management Bandirma Onyedi Eylul University, Turkey, BaharGün Head of the Teacher Development Unit in the School of Foreign Languages Izmir University of Economics Turkey, Bassam Alhamad Director of the Quality Assurance & Accreditation Center, University of Bahrain (UOB), Assistant Professor in Chemical Engineering, Bahrain, Selva Staub

On the second day after the inaugural session, out of many, most interesting topic was ‘Nudging towards Quality through Micro-credentials and Digital Badges, Preparing Graduates for the 4th Industrial Revolution’.

It was a privilege for participants to interact and learn from Prof. Dr. Azam Ali Khuwaja, former Managing Director, Quality Assurance Agency, who has written manuals of Quality Assurance and is considered one of the most sought after names in QA. He recalled his days when there were only 10 QECs in 2006 and now have increased to 184.

Ms. Noor Amna Malik, Advisor M & E, Higher Education Commission, Islamabad, being the Ex. Director Quality Assurance, NUMS shared her experiences and milestones for QEC from universities perspective and proposed to bridge the gap in communication between HEC and HEIs.

At the end of conference, certificates were distributed among the participants. The workshop provided a brilliant opportunity for quality representatives from all over Pakistan to network and build long-lasting work relationships. Such workshops can be perfect platforms and be conducted more often to unite QECs and work for continual improvement in this domain.



Quality is not an act but a habit. NUMS QA/QEC Directorate is continuously striving for the promotion of quality culture in its Constituent and Affiliated Colleges through the establishment of Local Quality Enhancement Cells (LQECs).

A team from QA/QEC Directorate, consisting of Director QA/QEC, Brig. (R) Syed Azhar Ul Hassan and Assistant Director QA, Dr. Erum Zarief Monis, visited Wah Medical College (WMC) on April 17, 2019. The main purpose of the visit was to orient the management of WMC about HEC policies and standards.

The audience was briefed about the self-assessment of the academic program and its importance for continuous improvement of the courses of academic programs along with the standards of the College Portfolio Report (CPR) and the need for establishing a Harassment Monitoring Cell as per Federal and Provincial Ombudsman requirements.

The team comprising of the Head of LQEC Dr. Rashda Imran, Advisor Prof. Dr. Musarrat Ramzan and Data Analyst Ms. Sana had already started working on their first Self-Assessment Reports of the batch registered in 2018. 


One of the responsibilities of NUMS QA/QEC Directorate is to facilitate its Constituent and Affiliated Colleges on regular basis to enhance quality and to bring continuous improvement in their respective academic programs, as well as in general functioning.

The NUMS QEC team, comprising of Director QA/QEC, Director Academics and Assistant Director QA/QEC, visited CMH Kharian Medical College on April 16, 2019. The purpose to visit this recently affiliated college was to orient the CKMC management and faculty on the HEC requirements; establishing a functional, Local Quality Enhancement Cell (LQEC) in the College and the processes involved in Self-Assessment of MBBS program on annual basis.  

After a formal introduction by the Principal Dr. Shoaib Hashmi, Col. Gulzar Ahmed Khan, Vice Principal of CKMC gave a short presentation on the establishment of the college. Dr. Iffat Nayyar leading the L-QEC, briefed the audience, comprising of senior management and faculty members, on what has been done in the domain of quality assurance.

Later, the Dir. QA/QEC NUMS, Brig. Syed Azhar Ul Hassan Shah, SI(M), (Retd) emphasized on the significance and responsibilities of Local Quality Enhancement Cell (L-QEC) at institution level. He highlighted the importance of developing a transparent feedback system for bringing improvement and ultimately internalizing the culture of quality in NUMS’ Constituent and Affiliated Colleges.

Dir. Academics NUMS, Brig. Dilshad Ahmed Khan (Retd), discussed in detail the need for self-assessment of academic programs, identification of program and assessment teams and shared that this process being time tested, helps program runners identify issues and rectify them on annual basis.

Dr. Erum Zarief Monis elaborated upon the development of College Portfolio and formation of a Harassment Monitoring Cell to comply with the mandatory requirement of the Federal and Provincial Ombudsman.


NUMS encourages its staff to be part of inter-university learning opportunities to learn and share best practices. A conference on Quality Assurance in Medical Education, conducted on March 21, 2019 at Rawalpindi Medical University (RMU), as part of the 4th International Scientific Conference was attended by members of NUMS QEC.

The objective of this workshop was to familiarize the participants on the significance of Quality Assurance in medical universities and the improvement it can bring in medical education.

Highlights of the talk were development of QECs at university level for implementation of HEC policies at HEIs, hurdles faced by QEC staff in accumulation of data and how to overcome these challenges.

Prof. Naeem Zia, Head of QEC at RMU had invited QECs of all universities to take part in this event. Ms. Noor Amna Malik, Advisor Monitoring & Evaluation Department at Higher Education Commission, chaired the workshop. Dr. Erum Monis, Mr. Qamar Riaz and Ms. Hina Riaz from QEC department NUMS attended this conference as part of capacity building initiative.


Research and Development is one of the core strategic aims of the Higher Education Commission of Pakistan (HEC). Since the establishment of National Digital Library Program, HEC has extended its services to public and private sector universities/colleges and R&D organizations. HEC also supports potential research workforce with the latest scientific information, which assists researchers to add value to knowledge sharing.

Keeping in view the significance of digital resources, HEC had organized one-day training workshop with the collaboration of Clarivate Analytics (Web of Science) at HEC Islamabad. Two focal persons from each university were invited to attend this workshop.

Dr. Erum Monis, Assistant Director Quality Enhancement Cell and Ms. Sobia Bilal, Assistant Director from ORIC Directorate represented National University of Medical Sciences (NUMS) in this national level workshop along with quality representatives from universities all across Pakistan.

The significance of medical education in delivering quality healthcare is gaining greater importance as many stakeholders have realized that without addressing quality in medical education, improving healthcare delivery is not possible. In this regard, Rawalpindi Medical University (RMU) organized a Workshop on Quality Assurance in Medical Education on Dec 19, 2018. The objective of this workshop was to familiarize the participants on the significance of quality assurance in medical institutes.

Director Quality Assurance/QEC NUMS, Ms. Noor Amna Malik, was invited as chief guest to address the Senior Management and Faculty of RMU. In her address, she emphasized that Quality Assurance Cell works directly under HEC guidance and it should ensure University Portfolio Report (UPR) and Self-Assessment of academic programs in the university as per HEC defined standards. QEC should monitor that the students admitted to the course are as per the defined undergraduate or postgraduate standards, the curriculum delivered is as planned, the teaching-learning activities are of specified standards and the teachers who help the students to reach the final stage are qualified to do so. She also answered many queries the faculty had regarding roles and responsibilities of QEC members.

The Vice Chancellor RMU, Professor Muhammad Umar showed his commitment to ensuring quality in the university by being present through most of the session and motivated his staff to develop connections with other universities like NUMS for sharing best practices. 


The QA/QEC Directorate of NUMS is responsible to ensure as well as enhance quality and bring continuous improvements in its academic programs and university management in a transparent and accountable manner with an ultimate goal to support the development of quality culture in NUMS Constituent, Affiliated Colleges and its Specialty Institutes.

CMH Lahore Medical College is one of the top ranking Affiliated Medical College of NUMS.
The Principal CMH Lahore Medical and Dental Institute Maj. Gen (R) Abdul Khaliq Naveed and Quality Department invited NUMS’ Quality Assurance Directorate for a Faculty Development Program and detailed orientation on establishing the Quality Enhancement Cell (QEC) and the implementation of the policies and programs as prescribed  by NUMS, HEC, PM&DC and PNC.

Director QA, Ms. Noor Amna Malik, Director Academics, Prof. Dilshad Ahmed and Assistant Director QA, Dr. Erum Monis visited CMH Lahore on September 10, 2018. The orientation session started early in the auditorium of CMHL with a full house of faculty members of MBBS, BDS programs, Faculty of Clinical, Basic Medical and Dental Sciences to learn about quality and how to ensure it in their academic programs demonstrating their resolve and commitment to quality.

After a brief introduction of the NUMS directors by Brig. Prof. Dr. Rehan-uddin, the lead was taken up by Director Quality Assurance NUMS. She started her presentation with the message from the Vice Chancellor. Afterwards, she explained Internal and External Quality standards, parameters and processes in detail. She also emphasized on the basic requirements for establishing a Local Quality Enhancement Cell (L-QEC) in the College to ensure that quality parameters are being implemented. Later on, the standards of Institutional Performance Evaluation (IPE) were explained in detail.

In the second half of the session, Director Academics NUMS briefed the audience on how to conduct ‘Self-Assessment’ of academic programs as per HEC rules and regulations. He also guided the participants on how to start a new post graduate program. The Principal CMH Lahore and the faculty showed keen interest in this and asked many relevant questions. Remaining session was dedicated to elaborating on ranking procedures both national and international. The significance of developing ‘a documented system and not a system of documentation’ was highlighted. The Orientation session was congenially concluded with a group photo at the end.


Quality Assurance (QA) directorate at NUMS has taken an initiative to acquire ISO certification for NUMS upon the directive of  Vice Chancellor Lt. Gen. Syed Muhammad Imran Majeed HI(M). The award of certification will not only streamline the processes of NUMS but will also ensure the delivery of quality services that meet regulatory requirements.

To this effect, an orientation session was conducted for the senior management at NUMS on 9th August 2018. The session was chaired by Vice Chancellor and aimed at creating awareness among the senior management and highlight the progress of QA directorate regarding ISO certification. ISO Standard 9001:2015 Guidelines alongwith a brochure and implementation plan were also provided to Head of Departments (HoDs) to comprehend its process-oriented approach in order to achieve effective quality management at NUMS. Key performance indicators (KPIs) of each directorate of NUMS were also organised with the help of University Management Trainee (UMTs).

Vice Chancellor NUMS addressed the senior management and highlighted the progress of QA directorate for ISO certification during the last two months. He accentuated that the first phase for ISO certification has been successfully accomplished, i.e. the development of guidelines, action plan, minimum documentation requirement, brochure and orientation to the senior management. The second phase, i.e. training of the Quality Auditor will be commenced shortly after the nomination of focal persons from all NUMS’ directorates.

QA directorate will arrange training session for the nominated key personnel with the help of ISO consultants and their team. The next phase is the development of Quality Management System (QMS) documents, gap analysis cross-departmental audit and elimination of gaps (if any) as highlighted by an internal audit team. A detailed audit will be conducted by third party to ensure that NUMS fulfils ISO 9001:2015 requirements for ISO certification. The elimination of gaps as highlighted by third party and submission of Corrective Actions Report to External Auditors will lead towards ISO 9001:2015 certification to NUMS.

In the end, Vice Chancellor NUMS elaborated that the commitment of HoDs, being the first and foremost clause of QMS, is significant. The senior management ensured their full support to work in close coordination with the NUMS’ QA directorate.


Quality Assurance (QA) Directorate, at National University of Medical Sciences (NUMS) organised a meeting of the Assessment Team in compliance with quality assurance standards set by Higher Education Commission (HEC) to carry out the Self-Assessment Process of the academic programs being offered at NUMS’ constituent colleges. The meeting was held on 8th August 2018 at PDC Hall and was chaired by Pro-Vice Chancellor NUMS, Maj Gen (Retd) Muhammad Aslam.

The meeting was attended by Head of Departments (HODs) of Army Medical College and Armed Forces Post Graduate Medical Institute alongwith the Program Team (PT) members and external members of the Assessment Teams, for evaluation of their respective programs.

The meeting started with the recitation of the verses from the Holy Quran, which was followed by a welcome address by Maj Gen (Retd) Muhammad Aslam, who directed the purpose of conducting the meeting and appreciated the work done by the program teams. Afterwards, Ms. Noor Amna Malik, Director QA addressed the audience, thanked them for attending the meeting and highlighted the importance of Self-Assessment Report (SAR).

Later on, Dr. Erum Monis, Assistant Director QA, gave a presentation about the Self-Assessment Process and the work, which has been completed by the PT members for the accomplishment of SAR process. She explained the whole procedure and guided the participants about the upcoming steps of the process.

After the presentation, a discussion session was held, in which questions and queries of the AT and PT members were answered by QA team of NUMS. The participants showed great interest in understanding the upcoming steps of the process and ensured their full support to work in close coordination with the NUMS’ QA Directorate. The follow up meeting will be held in the third week of September.


National University of Medical Sciences initiated one of a kind University Management Trainee Program (UMTP) where nearly fifty trainees were enrolled for a six-month training program.

NUMS Quality Assurance (QA) Directorate conducted a training session on June 28, 2018 at Professional Development Center (PDC) NUMS, as a sequel to ‘Creating Dignified Workplace’.  Dr. Erum Monis Assistant Director QA/QEC, Master Trainer on Implementation of Anti Sexual Harassment Law 2010 and designated ‘Harassment Monitoring Officer’ at NUMS, imparted the training to maximize adult learning and to accustom all new trainees on the cultural values of NUMS.

Gender diversity and gender related issues at workplace were highlighted to clarify that NUMS is an equal opportunity provider and has ‘Zero Tolerance’ to gender harassment at workplace. Harassment was defined as a form of discrimination, which tends to involve any unwanted, intentional or unintentional, mostly persistent physical or verbal behavior/s that could offend or humiliate another person. Emphasis was on the fact that, “it is not the intention but the effect it has on another person that matters.”



Second national level seminar for ‘Promoting Quality Culture in HEIs’ was held at University of Wah on 10th May 2018 in order to discuss the challenges faced by all Higher Education Institutions (HEIs). Quality Assurance (QA) representatives from thirty different universities of Pakistan attended the workshop. Dr. Erum Monis, Assistant Director Quality Assurance and Ms. Sumiya Nauman, Assistant Manager Quality Assurance represented NUMS at the workshop.

The main objective of the workshop was to develop suitable recommendations for promoting quality culture in HEIs, explore and identify trends and best practices on ‘Quality Assurance in Higher Education’ and strengthen collaboration, networking and capacity building amongst members of quality assurance from different HEIs.

The session started with a presentation by keynote speaker, Dr. Kamran Moosa, CEO Pakistan Institute of Quality (PIQC) as he stated the importance of quality in Academia. He maintained that quality is not a lip-service and described the process of ‘Metacognition and Quality Assurance in Education’, which requires recognition of own thinking in educational QA processes. He elaborated the difference between qualified and competent according to the needs of the organisations and stated that institutions are mainly focused to improve knowledge level of students, whereas, the employers in the market are focused on the skill set and how well a student can apply his/her knowledge. The criteria of educational institutes and industry are different. According to him, the goal should be achieving competency but not the grades.

He also discussed the difference between output and outcome alongwith the stages of developing competencies, which includes input, process and output of learning. He stated three levels of learning - knowledge, skills and attitude. Outcome Based Education (OBE) is the need of time where our examination system may or may not reflect learning.

Mr. Irfan Khan from Higher Education Commission (HEC) discussed the ‘Issues and challenges in HEIs’ faced by QECs in order to fully implement the quality and best practices in their respective institutions. He shared the current status as per HEC where major issue is investment on infrastructure rather than teaching methodologies and suggested that national level strategy needs to be devised for curriculum development in accordance with market assessment. During the question answer session, the QA professionals shared their queries with QA experts.

Professor Khaleeq-ur Rehman, Vice Chancellor University of Wah concluded the workshop and appreciated the presence of multiple universities at the forum that reflects their commitment towards quality improvement. He maintained that the inter-collaborations between the universities can address QEC issues and provide QA teams with the opportunities to bring the problems on-board. Certificates were also distributed amongst the participants and he wished best of luck to all universities for their journey towards achieving excellence.


In compliance with the Quality Assurance standards set by the Higher Education Commission (HEC), NUMS’ Quality Assurance (QA) Directorate held its first manoeuvring meeting regarding Self-Assessment process on 9th April 2018 at NUMS’ Quality Enhancement Cell (QEC), which was attended by QA focal persons from NUMS Constituent Colleges, Col. Naseer-ud-Din from AM College, Col. Gulzar Ahmed Khan from AFPGMI and Dean College of Nursing (CoN), Dr. Rafat Jan. The audience was apprised on the process to generate Self-Assessment Report (SAR).

The second and third steering meetings were held at Army Medical College on 10th April 2018 and at Armed Forces Post Graduate Medical Institute (AFPGMI) on 11th April  2018. The meetings were attended by Director QEC, Director Academics, Heads of Department (HoDs) of all NUMS’ Academic Programs, QA focal persons, Program Team (PT) members and QA/QEC team.

The aim of these collaborative meetings was to formally communicate and brief audience on Self-Assessment Process and Self-Assessment Report generation for all NUMS’ Academic Programs to discuss ‘Program Team’s role’ and to facilitate PT in filling in SAR proformae. Through these interactive meetings, the HoDs had an opportunity to share and discuss their point of views on self-evaluation.

Similar meetings were also conducted at Armed Forces Institute of Pathology (AFIP) and Armed Forces Institute of Cardiology (AFIC) program leaders. The briefing given by Director QA/QEC included information on thirty-one SAR standard questions and ten SAR proformae to be filled by PT members, signed by program leader and to be sent back to NUMS’ QEC through an ION with Principal’s/ Commandant’s signature and stamp.

In addition to this, a simultaneous steering meeting held in AFPGMI and College of Nursing on 11th May 2018 with QA focal persons, Nursing PT members and directors were directed by Assistant Director QA on SAR missing portions. Proformae were distributed to PT Members and deadline of submission of SAR standards and proformae were also communicated.


Creating a dignified workplace by maintaining the sanctity of work from any type of harassment at workplace is a prime need and a huge challenge. In compliance with the two laws passed by the Government of Pakistan in 2010, to curtail sexual harassment with amendments in Section 509 of the Pakistan Penal Code relating to sexual harassment at the workplace and the Protection against Harassment of Women at the Workplace Act, NUMS’ management has devotedly taken full responsibility to provide formal awareness to all employees about the existing acts and code of conduct regarding ‘Effective Implementation of Anti-Sexual Harassment Legislation’. NUMS has also formulated a formal Standing Inquiry Committee, defined the procedure of reporting cases and focused on creating awareness and training of staff at all levels.

In continuation of the process of creating awareness and trainings, Ms. Saba Waqar Qureshi, Assistant Professor, Army Medical College and Mr. Naveed Ashraf, Assistant Director Finance, NUMS were nominated to attend a three-day residential training on ‘Effective Implementation of Anti-Sexual Harassment Legislation at Mehergarh Training Centre, Islamabad from February 16-18th 2018. Earlier, during the second half of 2017, Brig (Retd) Zafar Iqbal, Director Coordination and Dr Erum Monis, Assistant Director Quality Assurance, NUMS, had also attended the same workshop.

Dr Fouzia Saeed and Ms Maliha Hussain, the two devoted trainers to create awareness, maximise adult learning and bring social change in this context, facilitated the participants. 

The training programme proved to be quite comprehensive, and was especially designed to train the Standing Inquiry Committee members. Trainers covered the issue of sexual harassment, explaining the myths and realities, detailed procedures prescribed in the law for effective implementation and handling the cases of sexual harassment, which usually occur without any evidence and witness.

The renowned social activist and gender expert Dr Fouzia Saeed was the chief guest of the training programme, who distributed certificates along with a copy of her book ‘Working with Sharks’ to the participants, appreciated their enthusiastic participation and emphasized on the need of further cascading sessions of the training to spread awareness and orientation in their respective domains.


NUMS Quality Assurance Directorate held its 2nd Seminar on July 24th, 2017 at Professional Development Centre (PDC), NUMS Secretariat, focused on appraisal of progress made towards first HEC Quality Assurance Inspection/Assessment team forthcoming visit to the NUMS Secretariat.

The Seminar participants representing all the Directorates, Constituent and Affiliated Colleges and the Armed Forces Specialty Institutes were briefed with latest HEC directives of Quality Assurance and its pivotal role in the overall ranking of the University at the national level.

Ms Noor Amna Malik, Director QA/QEC emphasized the collaborative nature of the Seminar with a focus on preparation of the University Portfolio Report (UPR), the main document for inspection by the HEC-QAA team.

Pro VC NUMS Maj Gen Muhammad Aslam (Retd) TI(M) in his keynote address dealt upon “Role of University in Accreditation, Quality Education & Standards”. An active discussion took place where queries from all NUMS College and Institutes QA representatives were addressed on the compilation and verification of data by Provost QA, HR, & RD Syed Mahmood Raza.

Keeping in view the significance of the seminar, the success response was more than 85% in which they all were encouraged to fill in the information gap between Academic Program and Institutional Performance Evaluation for achieving the desired objective.

In his address to the seminar, the Vice Chancellor Lt. Gen Syed Muhammad Imran Majeed HI(M) emphasized on key attributes to bring NUMS among the top ranked universities of the world including, teamwork, Quality Culture, Professional Development of Faculty, Student involvement in QA, exceeding excellence in academic programs and performance of institutes.



An internal workshop on Quality Assurance Guidelines was organized by QA Directorate NUMS, was held on 2017 July 18, NUMS Secretariat, Rawalpindi. It was well-attended by participants from all departments of NUMS Secretariat. The main aim of this interactive session was to share NUMS’ Guidelines -Pre Visit Assessment for Programme Review & Institutional Performance Evaluation (IPE) and to obtain completed QA Proformae for verification to follow best practices as per HEC criteria from all NUMS’ stakeholders from Constituent/Affiliated Colleges & Speciality Institutes


Institutional Performance Evaluation (IPE) of Higher Education Commission (HEC) organised a two-day training from 28-29th April 2017 at Margala Hotel, Islamabad.  The training of Quality Enhancement Cell (QEC) on pre-visit preparation for IPE, MS/M.Phil. & Ph.D. is basically planned to equip the DAIs to conduct Self Evaluation, Review, Assessment of overall Institutional Performance, MS/M.Phil. & Equivalent Programs and Ph.D. Programs to identify the areas for improvement and devising a mechanism to address those identified areas; this eventually helps the DAIs to get ready for the External QA visits of IPE and MS/ M.Phil./ Ph.D

Tertiary Education Support Program (TESP) of Higher Education Commission (HEC), Pakistan organised a three-day training on ‘Quality Assurance and Governance’, from 9th-11th March, 2017 at Margala Hotel, Islamabad. This training was attended by various nominated staff members of different Universities from all over the country. National University of Medical Sciences (NUMS) nominated Manager Quality Assurance, Dr Komal Aqeel Safdar (PhD), to attend this training. On the first day, Ms Irum Sohail conducted the full-day session on ‘Quality Assurance.’ This included a comprehensive overview of Quality Assurance programmes in Pakistan, elaboration on the roles of Quality Assurance Agency (QAA) and National Quality Assurance Committee (NQAC) of HEC and discussion on various mechanisms which can be utilized for effective Quality Assurance in organisations. Additionally, different options for conducting meetings of Statutory Bodies were discussed, as well as the relationship between Quality Assurance and Governance was discussed.

The second day was dedicated to ‘Governance and Management’ conducted by Dr. Khwaja Azam Ali. Different aspects were highlighted including regulatory framework and institutional autonomy, key functions related to education in 18th Amendment and survey of Acts for establishment of Universities. During the last day of this training, the ‘Application and usefulness of various Information Technology (IT) Systems in Higher Education’ was elaborated and discussed by Dr Salman Younis. Additionally, an overview of usefulness of Cloud Computing for Higher Education institutions was provided along with the benefits of process automation and centralization of data. Overall, this three-day training session proved to be very useful as it encompassed different aspects of Quality Assurance and Governance along with a taster session on the role of IT in Higher Education.

Additionally, five senior officers from NUMS also attended TESP, HEC trainings:



Workshop Title


Brig (Retd) Ehsan Kadir

Registrar NUMS

Quality Assurance and Governance

6-8th March 2017

Cdr (Retd) Rana Abdul Ghaffar

Acting Controller Examination NUMS

Quality Assurance and Governance

6-8th March 2017

Brig Aamir Ijaz

Associate Dean Armed Forces Institute of Pathology (AFIP), Rawalpindi

PhD Supervisor Training

17th March 2017

Col Amina Nadeem

Professor of Physiology and Head of Department, Army Medical College, Rawalpindi

PhD Supervisor Training

10th March 2017

Mr Abid Iqbal

Manager HR/Administration

Public Procurement

13-15th March 2017


Mr. Muhammad Majid cascaded his training/ learning on 'Performance Management in Public Sector Organisations' on 2nd and 7th March 2017.

This training session mainly highlighted different aspects, criteria and factors affecting Performance Management in an organisational set-up. Various interesting group activities were incorporated to engage the participants.


The NUMS Quality Assurance (QA) Directorate held its first Orientation Workshop on 14th February 2017 at Professional Development Centre (PDC), NUMS Secretariat, Rawalpindi. It was attended by participants from all constituent/affiliated colleges and institutes. The main aim of this interactive session was to formally communicate the role of QA Directorate and to get an overview of academic programmes from all NUMS institutes. The Vice Chancellor in his key-note address emphasized the continuing support of the University to all its constituent and affiliated establishments. Furthermore, he also reiterated the significance of academic programmes to conform to the quality standards as prescribed by PMDC, HEC, PNC, PVC and PEC. Our guest of honour, Air Cdre (R) Muhammad Ismail, Consultant Quality Assurance Division (QAD), HEC, briefed the audience in detail about HEC policy on Quality Assurance for the Tertiary sector. In this regard, he emphasized on a fast-track implementation of the quality standards for NUMS academic programmes.

Director QA, Dr Noor Amna Malik, thanked the participants for finding time to attend this event. She elaborated the role of QA Directorate and its importance in enhancing the quality of academic programmes being run. All participants briefed about their programmes, the number of students and their faculty. An active panel discussion led by the Vice Chancellor, Deans and various Directors of NUMS provided an opportunity to highlight mutual QA-related concerns and issues. Some useful recommendations were agreed upon. The Workshop ended with a vote of thanks for the participants and Workshop organizers, and an agreement to continue this fruitful discussion between the University and all its constituents.


QA and HR Directorate at NUMS jointly nominated the following newly inducted officers for training courses for 3rd Quarter (January-March 2017) conducted under the auspices of Pakistan Planning and Management Institute (PPMI), Ministry of Planning, Development and Reform, Government of Pakistan:



Title of Training Course


Mr Muhammad Majid

Geographical Information System (GIS) Program Coordinator

Performance Management in Public Sector Organizations

3-6th Jan 2017

Mr Syed Taha Abbas

Geographical Information System (GIS) Program Coordinator

Project Preparation and Management in Public Sector

16-20th Jan 2017

PRIMAVERA (Project Management Software)

1-3th Feb 2017

Mr Saeed Imran

Manager HR, HR/ Administration Directorate

Human Resource Management in Public Sector

14-17th Feb 2017

Dr Komal Aqeel Safdar

Manager Quality Assurance, Quality Assurance Directorate

Development of Key Performance Indicators (KPIs)

20-22th Mar 2017


With regard to these training courses, a policy was initiated and approved by the Vice Chancellor of NUMS that trainees, upon return, will ‘cascade’ their learning to peers and colleagues. To ensure that maximum staff members are given an opportunity to attend these useful trainings, it was decided that each training will have TWO sessions.