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Workshops & Trainings

The QA/QEC Directorate of NUMS is responsible to ensure as well as enhance quality and bring continuous improvements in its academic programs and university management in a transparent and accountable manner with an ultimate goal to support the development of quality culture in NUMS Constituent, Affiliated Colleges and its Specialty Institutes.

CMH Lahore Medical College is one of the top ranking Affiliated Medical College of NUMS.
The Principal CMH Lahore Medical and Dental Institute Maj. Gen (R) Abdul Khaliq Naveed and Quality Department invited NUMS’ Quality Assurance Directorate for a Faculty Development Program and detailed orientation on establishing the Quality Enhancement Cell (QEC) and the implementation of the policies and programs as prescribed  by NUMS, HEC, PM&DC and PNC.

Director QA, Ms. Noor Amna Malik, Director Academics, Prof. Dilshad Ahmed and Assistant Director QA, Dr. Erum Monis visited CMH Lahore on September 10, 2018. The orientation session started early in the auditorium of CMHL with a full house of faculty members of MBBS, BDS programs, Faculty of Clinical, Basic Medical and Dental Sciences to learn about quality and how to ensure it in their academic programs demonstrating their resolve and commitment to quality.

After a brief introduction of the NUMS directors by Brig. Prof. Dr. Rehan-uddin, the lead was taken up by Director Quality Assurance NUMS. She started her presentation with the message from the Vice Chancellor. Afterwards, she explained Internal and External Quality standards, parameters and processes in detail. She also emphasized on the basic requirements for establishing a Local Quality Enhancement Cell (L-QEC) in the College to ensure that quality parameters are being implemented. Later on, the standards of Institutional Performance Evaluation (IPE) were explained in detail.

In the second half of the session, Director Academics NUMS briefed the audience on how to conduct ‘Self-Assessment’ of academic programs as per HEC rules and regulations. He also guided the participants on how to start a new post graduate program. The Principal CMH Lahore and the faculty showed keen interest in this and asked many relevant questions. Remaining session was dedicated to elaborating on ranking procedures both national and international. The significance of developing ‘a documented system and not a system of documentation’ was highlighted. The Orientation session was congenially concluded with a group photo at the end.

          

Quality Assurance (QA) directorate at NUMS has taken an initiative to acquire ISO certification for NUMS upon the directive of  Vice Chancellor Lt. Gen. Syed Muhammad Imran Majeed HI(M). The award of certification will not only streamline the processes of NUMS but will also ensure the delivery of quality services that meet regulatory requirements.

To this effect, an orientation session was conducted for the senior management at NUMS on 9th August 2018. The session was chaired by Vice Chancellor and aimed at creating awareness among the senior management and highlight the progress of QA directorate regarding ISO certification. ISO Standard 9001:2015 Guidelines alongwith a brochure and implementation plan were also provided to Head of Departments (HoDs) to comprehend its process-oriented approach in order to achieve effective quality management at NUMS. Key performance indicators (KPIs) of each directorate of NUMS were also organised with the help of University Management Trainee (UMTs).

Vice Chancellor NUMS addressed the senior management and highlighted the progress of QA directorate for ISO certification during the last two months. He accentuated that the first phase for ISO certification has been successfully accomplished, i.e. the development of guidelines, action plan, minimum documentation requirement, brochure and orientation to the senior management. The second phase, i.e. training of the Quality Auditor will be commenced shortly after the nomination of focal persons from all NUMS’ directorates.

QA directorate will arrange training session for the nominated key personnel with the help of ISO consultants and their team. The next phase is the development of Quality Management System (QMS) documents, gap analysis cross-departmental audit and elimination of gaps (if any) as highlighted by an internal audit team. A detailed audit will be conducted by third party to ensure that NUMS fulfils ISO 9001:2015 requirements for ISO certification. The elimination of gaps as highlighted by third party and submission of Corrective Actions Report to External Auditors will lead towards ISO 9001:2015 certification to NUMS.

In the end, Vice Chancellor NUMS elaborated that the commitment of HoDs, being the first and foremost clause of QMS, is significant. The senior management ensured their full support to work in close coordination with the NUMS’ QA directorate.

        

Quality Assurance (QA) Directorate, at National University of Medical Sciences (NUMS) organised a meeting of the Assessment Team in compliance with quality assurance standards set by Higher Education Commission (HEC) to carry out the Self-Assessment Process of the academic programs being offered at NUMS’ constituent colleges. The meeting was held on 8th August 2018 at PDC Hall and was chaired by Pro-Vice Chancellor NUMS, Maj Gen (Retd) Muhammad Aslam.

The meeting was attended by Head of Departments (HODs) of Army Medical College and Armed Forces Post Graduate Medical Institute alongwith the Program Team (PT) members and external members of the Assessment Teams, for evaluation of their respective programs.

The meeting started with the recitation of the verses from the Holy Quran, which was followed by a welcome address by Maj Gen (Retd) Muhammad Aslam, who directed the purpose of conducting the meeting and appreciated the work done by the program teams. Afterwards, Ms. Noor Amna Malik, Director QA addressed the audience, thanked them for attending the meeting and highlighted the importance of Self-Assessment Report (SAR).

Later on, Dr. Erum Monis, Assistant Director QA, gave a presentation about the Self-Assessment Process and the work, which has been completed by the PT members for the accomplishment of SAR process. She explained the whole procedure and guided the participants about the upcoming steps of the process.

After the presentation, a discussion session was held, in which questions and queries of the AT and PT members were answered by QA team of NUMS. The participants showed great interest in understanding the upcoming steps of the process and ensured their full support to work in close coordination with the NUMS’ QA Directorate. The follow up meeting will be held in the third week of September.

          

Second national level seminar for ‘Promoting Quality Culture in HEIs’ was held at University of Wah on 10th May 2018 in order to discuss the challenges faced by all Higher Education Institutions (HEIs). Quality Assurance (QA) representatives from thirty different universities of Pakistan attended the workshop. Dr. Erum Monis, Assistant Director Quality Assurance and Ms. Sumiya Nauman, Assistant Manager Quality Assurance represented NUMS at the workshop.

The main objective of the workshop was to develop suitable recommendations for promoting quality culture in HEIs, explore and identify trends and best practices on ‘Quality Assurance in Higher Education’ and strengthen collaboration, networking and capacity building amongst members of quality assurance from different HEIs.

The session started with a presentation by keynote speaker, Dr. Kamran Moosa, CEO Pakistan Institute of Quality (PIQC) as he stated the importance of quality in Academia. He maintained that quality is not a lip-service and described the process of ‘Metacognition and Quality Assurance in Education’, which requires recognition of own thinking in educational QA processes. He elaborated the difference between qualified and competent according to the needs of the organisations and stated that institutions are mainly focused to improve knowledge level of students, whereas, the employers in the market are focused on the skill set and how well a student can apply his/her knowledge. The criteria of educational institutes and industry are different. According to him, the goal should be achieving competency but not the grades.

He also discussed the difference between output and outcome alongwith the stages of developing competencies, which includes input, process and output of learning. He stated three levels of learning - knowledge, skills and attitude. Outcome Based Education (OBE) is the need of time where our examination system may or may not reflect learning.

Mr. Irfan Khan from Higher Education Commission (HEC) discussed the ‘Issues and challenges in HEIs’ faced by QECs in order to fully implement the quality and best practices in their respective institutions. He shared the current status as per HEC where major issue is investment on infrastructure rather than teaching methodologies and suggested that national level strategy needs to be devised for curriculum development in accordance with market assessment. During the question answer session, the QA professionals shared their queries with QA experts.

Professor Khaleeq-ur Rehman, Vice Chancellor University of Wah concluded the workshop and appreciated the presence of multiple universities at the forum that reflects their commitment towards quality improvement. He maintained that the inter-collaborations between the universities can address QEC issues and provide QA teams with the opportunities to bring the problems on-board. Certificates were also distributed amongst the participants and he wished best of luck to all universities for their journey towards achieving excellence.

        

In compliance with the Quality Assurance standards set by the Higher Education Commission (HEC), NUMS’ Quality Assurance (QA) Directorate held its first manoeuvring meeting regarding Self-Assessment process on 9th April 2018 at NUMS’ Quality Enhancement Cell (QEC), which was attended by QA focal persons from NUMS Constituent Colleges, Col. Naseer-ud-Din from AM College, Col. Gulzar Ahmed Khan from AFPGMI and Dean College of Nursing (CoN), Dr. Rafat Jan. The audience was apprised on the process to generate Self-Assessment Report (SAR).

The second and third steering meetings were held at Army Medical College on 10th April 2018 and at Armed Forces Post Graduate Medical Institute (AFPGMI) on 11th April  2018. The meetings were attended by Director QEC, Director Academics, Heads of Department (HoDs) of all NUMS’ Academic Programs, QA focal persons, Program Team (PT) members and QA/QEC team.

The aim of these collaborative meetings was to formally communicate and brief audience on Self-Assessment Process and Self-Assessment Report generation for all NUMS’ Academic Programs to discuss ‘Program Team’s role’ and to facilitate PT in filling in SAR proformae. Through these interactive meetings, the HoDs had an opportunity to share and discuss their point of views on self-evaluation.

Similar meetings were also conducted at Armed Forces Institute of Pathology (AFIP) and Armed Forces Institute of Cardiology (AFIC) program leaders. The briefing given by Director QA/QEC included information on thirty-one SAR standard questions and ten SAR proformae to be filled by PT members, signed by program leader and to be sent back to NUMS’ QEC through an ION with Principal’s/ Commandant’s signature and stamp.

In addition to this, a simultaneous steering meeting held in AFPGMI and College of Nursing on 11th May 2018 with QA focal persons, Nursing PT members and directors were directed by Assistant Director QA on SAR missing portions. Proformae were distributed to PT Members and deadline of submission of SAR standards and proformae were also communicated.

          

Creating a dignified workplace by maintaining the sanctity of work from any type of harassment at workplace is a prime need and a huge challenge. In compliance with the two laws passed by the Government of Pakistan in 2010, to curtail sexual harassment with amendments in Section 509 of the Pakistan Penal Code relating to sexual harassment at the workplace and the Protection against Harassment of Women at the Workplace Act, NUMS’ management has devotedly taken full responsibility to provide formal awareness to all employees about the existing acts and code of conduct regarding ‘Effective Implementation of Anti-Sexual Harassment Legislation’. NUMS has also formulated a formal Standing Inquiry Committee, defined the procedure of reporting cases and focused on creating awareness and training of staff at all levels.

In continuation of the process of creating awareness and trainings, Ms. Saba Waqar Qureshi, Assistant Professor, Army Medical College and Mr. Naveed Ashraf, Assistant Director Finance, NUMS were nominated to attend a three-day residential training on ‘Effective Implementation of Anti-Sexual Harassment Legislation at Mehergarh Training Centre, Islamabad from February 16-18th 2018. Earlier, during the second half of 2017, Brig (Retd) Zafar Iqbal, Director Coordination and Dr Erum Monis, Assistant Director Quality Assurance, NUMS, had also attended the same workshop.

Dr Fouzia Saeed and Ms Maliha Hussain, the two devoted trainers to create awareness, maximise adult learning and bring social change in this context, facilitated the participants. 

The training programme proved to be quite comprehensive, and was especially designed to train the Standing Inquiry Committee members. Trainers covered the issue of sexual harassment, explaining the myths and realities, detailed procedures prescribed in the law for effective implementation and handling the cases of sexual harassment, which usually occur without any evidence and witness.

The renowned social activist and gender expert Dr Fouzia Saeed was the chief guest of the training programme, who distributed certificates along with a copy of her book ‘Working with Sharks’ to the participants, appreciated their enthusiastic participation and emphasized on the need of further cascading sessions of the training to spread awareness and orientation in their respective domains.

        

NUMS Quality Assurance Directorate held its 2nd Seminar on July 24th, 2017 at Professional Development Centre (PDC), NUMS Secretariat, focused on appraisal of progress made towards first HEC Quality Assurance Inspection/Assessment team forthcoming visit to the NUMS Secretariat.

The Seminar participants representing all the Directorates, Constituent and Affiliated Colleges and the Armed Forces Specialty Institutes were briefed with latest HEC directives of Quality Assurance and its pivotal role in the overall ranking of the University at the national level.

Ms Noor Amna Malik, Director QA/QEC emphasized the collaborative nature of the Seminar with a focus on preparation of the University Portfolio Report (UPR), the main document for inspection by the HEC-QAA team.

Pro VC NUMS Maj Gen Muhammad Aslam (Retd) TI(M) in his keynote address dealt upon “Role of University in Accreditation, Quality Education & Standards”. An active discussion took place where queries from all NUMS College and Institutes QA representatives were addressed on the compilation and verification of data by Provost QA, HR, & RD Syed Mahmood Raza.

Keeping in view the significance of the seminar, the success response was more than 85% in which they all were encouraged to fill in the information gap between Academic Program and Institutional Performance Evaluation for achieving the desired objective.

In his address to the seminar, the Vice Chancellor Lt. Gen Syed Muhammad Imran Majeed HI(M) emphasized on key attributes to bring NUMS among the top ranked universities of the world including, teamwork, Quality Culture, Professional Development of Faculty, Student involvement in QA, exceeding excellence in academic programs and performance of institutes.

            

 

An internal workshop on Quality Assurance Guidelines was organized by QA Directorate NUMS, was held on 2017 July 18, NUMS Secretariat, Rawalpindi. It was well-attended by participants from all departments of NUMS Secretariat. The main aim of this interactive session was to share NUMS’ Guidelines -Pre Visit Assessment for Programme Review & Institutional Performance Evaluation (IPE) and to obtain completed QA Proformae for verification to follow best practices as per HEC criteria from all NUMS’ stakeholders from Constituent/Affiliated Colleges & Speciality Institutes

   

Institutional Performance Evaluation (IPE) of Higher Education Commission (HEC) organised a two-day training from 28-29th April 2017 at Margala Hotel, Islamabad.  The training of Quality Enhancement Cell (QEC) on pre-visit preparation for IPE, MS/M.Phil. & Ph.D. is basically planned to equip the DAIs to conduct Self Evaluation, Review, Assessment of overall Institutional Performance, MS/M.Phil. & Equivalent Programs and Ph.D. Programs to identify the areas for improvement and devising a mechanism to address those identified areas; this eventually helps the DAIs to get ready for the External QA visits of IPE and MS/ M.Phil./ Ph.D

Mr. Muhammad Majid cascaded his training/ learning on 'Performance Management in Public Sector Organisations' on 2nd and 7th March 2017.

This training session mainly highlighted different aspects, criteria and factors affecting Performance Management in an organisational set-up. Various interesting group activities were incorporated to engage the participants.

   

QA and HR Directorate at NUMS jointly nominated the following newly inducted officers for training courses for 3rd Quarter (January-March 2017) conducted under the auspices of Pakistan Planning and Management Institute (PPMI), Ministry of Planning, Development and Reform, Government of Pakistan:

Participants

Designation

Title of Training Course

Dates

Mr Muhammad Majid

Geographical Information System (GIS) Program Coordinator

Performance Management in Public Sector Organizations

3-6th Jan 2017

Mr Syed Taha Abbas

Geographical Information System (GIS) Program Coordinator

Project Preparation and Management in Public Sector

16-20th Jan 2017

PRIMAVERA (Project Management Software)

1-3th Feb 2017

Mr Saeed Imran

Manager HR, HR/ Administration Directorate

Human Resource Management in Public Sector

14-17th Feb 2017

Dr Komal Aqeel Safdar

Manager Quality Assurance, Quality Assurance Directorate

Development of Key Performance Indicators (KPIs)

20-22th Mar 2017

 

With regard to these training courses, a policy was initiated and approved by the Vice Chancellor of NUMS that trainees, upon return, will ‘cascade’ their learning to peers and colleagues. To ensure that maximum staff members are given an opportunity to attend these useful trainings, it was decided that each training will have TWO sessions.

    

The NUMS Quality Assurance (QA) Directorate held its first Orientation Workshop on 14th February 2017 at Professional Development Centre (PDC), NUMS Secretariat, Rawalpindi. It was attended by participants from all constituent/affiliated colleges and institutes. The main aim of this interactive session was to formally communicate the role of QA Directorate and to get an overview of academic programmes from all NUMS institutes. The Vice Chancellor in his key-note address emphasized the continuing support of the University to all its constituent and affiliated establishments. Furthermore, he also reiterated the significance of academic programmes to conform to the quality standards as prescribed by PMDC, HEC, PNC, PVC and PEC. Our guest of honour, Air Cdre (R) Muhammad Ismail, Consultant Quality Assurance Division (QAD), HEC, briefed the audience in detail about HEC policy on Quality Assurance for the Tertiary sector. In this regard, he emphasized on a fast-track implementation of the quality standards for NUMS academic programmes.

Director QA, Dr Noor Amna Malik, thanked the participants for finding time to attend this event. She elaborated the role of QA Directorate and its importance in enhancing the quality of academic programmes being run. All participants briefed about their programmes, the number of students and their faculty. An active panel discussion led by the Vice Chancellor, Deans and various Directors of NUMS provided an opportunity to highlight mutual QA-related concerns and issues. Some useful recommendations were agreed upon. The Workshop ended with a vote of thanks for the participants and Workshop organizers, and an agreement to continue this fruitful discussion between the University and all its constituents.

        

Tertiary Education Support Program (TESP) of Higher Education Commission (HEC), Pakistan organised a three-day training on ‘Quality Assurance and Governance’, from 9th-11th March, 2017 at Margala Hotel, Islamabad. This training was attended by various nominated staff members of different Universities from all over the country. National University of Medical Sciences (NUMS) nominated Manager Quality Assurance, Dr Komal Aqeel Safdar (PhD), to attend this training. On the first day, Ms Irum Sohail conducted the full-day session on ‘Quality Assurance.’ This included a comprehensive overview of Quality Assurance programmes in Pakistan, elaboration on the roles of Quality Assurance Agency (QAA) and National Quality Assurance Committee (NQAC) of HEC and discussion on various mechanisms which can be utilized for effective Quality Assurance in organisations. Additionally, different options for conducting meetings of Statutory Bodies were discussed, as well as the relationship between Quality Assurance and Governance was discussed.

The second day was dedicated to ‘Governance and Management’ conducted by Dr. Khwaja Azam Ali. Different aspects were highlighted including regulatory framework and institutional autonomy, key functions related to education in 18th Amendment and survey of Acts for establishment of Universities. During the last day of this training, the ‘Application and usefulness of various Information Technology (IT) Systems in Higher Education’ was elaborated and discussed by Dr Salman Younis. Additionally, an overview of usefulness of Cloud Computing for Higher Education institutions was provided along with the benefits of process automation and centralization of data. Overall, this three-day training session proved to be very useful as it encompassed different aspects of Quality Assurance and Governance along with a taster session on the role of IT in Higher Education.

Additionally, five senior officers from NUMS also attended TESP, HEC trainings:

Participants

Designation

Workshop Title

Dates

Brig (Retd) Ehsan Kadir

Registrar NUMS

Quality Assurance and Governance

6-8th March 2017

Cdr (Retd) Rana Abdul Ghaffar

Acting Controller Examination NUMS

Quality Assurance and Governance

6-8th March 2017

Brig Aamir Ijaz

Associate Dean Armed Forces Institute of Pathology (AFIP), Rawalpindi

PhD Supervisor Training

17th March 2017

Col Amina Nadeem

Professor of Physiology and Head of Department, Army Medical College, Rawalpindi

PhD Supervisor Training

10th March 2017

Mr Abid Iqbal

Manager HR/Administration

Public Procurement

13-15th March 2017