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OUR STAKEHOLDERS

The Quality Assurance Directorate at National University of Medical Sciences (NUMS) is the main body which collaborates with all its stakeholders in constituent/affiliated colleges and institutes to develop and enhance the Quality Assurance system at NUMS. The Directorate aims to work towards developing and ensuring that the quality assurance mechanisms with the aim to satisfy the needs and expectations of all our stakeholders.

Our Quality Assurance Collaborative body has been recently established which includes the QA focal persons/representatives from all our constituent/affiliated colleges and institutes. This body is responsible for coordinating with all our representatives with regard to streamlining the quality assurance process, including development, adherence, dissemination and continuous evaluation of quality assurance standards and guidelines, which are mutually favourable.

  • We strongly believe in facilitating role towards all our stakeholders and ensure transparency in our quality assurance system with the aim of strengthening our relationship with all our stakeholders.
  • We encourage participation of all our stakeholders for developing quality assurance processes and policies which caters to the needs and expectations of our stakeholders.
  • We recognize the need of continuous interaction and communication with all our stakeholders with regard to formulation, dissemination and adherence to quality assurance mechanisms.

Figure 1: Stakeholders for Quality Assurance NUMS


 

Type of Stakeholder

Description

Stakeholder Objectives

Students

-Army and Civilian

-MBBS/BDS

-Nurses

-Paramedics

-Allied (Technicians etc)

-Veterinary

-Postgraduate (MSc)

-Research (MPhil/PhD)

-To incorporate student feedback (via student representatives) in all aspects of quality assurance regarding study programmes, faculty, teaching strategies and student learning environment.

-To develop quality assurance standards and guidelines keeping in view students’ expectations and needs.

-To develop quality assurance mechanisms such that it incorporates students’ needs and requirements.

-To formulate quality assurance strategies for academic programmes to ensure that students gain necessary knowledge and skills to turn them into professionals.

Faculty

-Professors

-Associate Professors

-Assistant Professors

-Demonstrators

-Teaching Assistants

-To formulate quality assurance strategies to provide a guideline to faculty for:

---Teaching/supervising students

---Conducting research

---Using appropriate teaching methodologies

-To provide a work environment and professional development opportunities to enhance the knowledge and skills of faculty members in Medical Education.

Researchers

-Post-Doctorate Researchers

-Research Associates in Projects

-Research Officers

-To ensure quality mechanisms to plan for post academic career of students and researchers.

-To derive quality standards such that researchers can establish linkages with industry and other networks.

-To ensure quality standards of impactful research via national and international collaborations and projects.

-To ensure high quality standards for continuing professional and academic development of researchers.

Management

-NUMS Secretariat

-Constituent colleges

-Affiliated colleges

 

-To coordinate and communicate with all administrative departments for developing an efficient quality assurance system.

-To identify the roles of and actions required by management for achieving quality assurance objectives.

-To develop mechanisms for engaging employees to provide continuous feedback for monitoring of quality assurance system.

-To ensure high quality standards for continuous professional development and career growth of management.

Accreditation Councils

-All Accreditation agencies

-To formulate and adhere to quality assurance standards and guidelines for academic programmes (undergraduate, postgraduate and research) such as to satisfy the requirements of accreditation agencies.

Government Agencies

-PM&DC

-HEC

-To formulate and monitor quality assurance standards as per PM&DC and HEC guidelines.

-To initiate the self-assessment and institutional evaluation process as per PM&DC and HEC standards and guidelines.

-To ensure adequate quality standards of academic programmes specifically research to receive funding and grants.

Local Community

-Community at large

-To enhance our educational and research capabilities through high quality assurance standards to better serve the community.

-To encourage community engagement for receiving feedback in order to continuously monitor the quality assurance system.

-To promote quality education such as to portray a positive role of the University towards national and international community.

International Stakeholders

-International students

-International Collaborations

-International accreditations

-To formulate quality assurance standards for academic programmes to ensure that we attract international students and that they gain necessary knowledge and skills to turn them into professionals.

-To identify quality mechanisms particularly for research such as to establish collaborations with international organizations.

-To ensure high quality standards of Higher Education learning and research such as to attract international funding and grants.

-To develop and continuously monitor adherence to quality assurance measures and guidelines, such as to meet international standards and get accredited from international organizations.

Table I: Stakeholder Categories and their description